In Windows, search for and open Device Manager . The Device Manager window opens. Double-click Universal Serial Bus Controllers to expand the list. Double-click a USB Root Hub, click the Power tab, then click Power Properties (if it is shown). Note: The Power tab displays only in USB 2.0. My new PC comes with USB 3.0. The USB 3.0 cable is connected to the motherboard and I have installed the USB 3.0 drivers from the disc that came with the motherboard. When I plug in a USB device (e.g. flash drive), the light lights up but the computer doesn't pick up the device. The device isn't In some situations, when a laptop switches from battery to power cord, how the power supply delivers power to the USB ports may stop working. To verify this is not the problem, follow the steps below. Unplug the USB devices and power cable from the laptop. Leaving all the cables disconnected, restart the computer. The USB standard supports up to 127 devices, and USB hubs are a part of the standard. A typical USB four-port hub accepts 4 "A" connections. A hub typically has four new ports, but may have many more. You plug the hub into your computer, and then plug your devices (or other hubs) into the hub.
Tried that. No dice. The USB port that is farthest back on the right side, will see a device for a second, and then disable it. That same device will work on the USB port on the left. I have updated the drivers for the USB controllers, as well.
Please let us know If you receive any error message when you try to plug in to USB 3.0. Meanwhile please try the methods below and see if it helps: Method 1. I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. Press Windows + X keys on the keyboard and select Control Panel.

The toshiba750 GB( usb 3.0 compatible )hdd that I have been using for a long time stopped working on the usb 3 .0 port.But works fine in usb 2.0 port.I tried in 2 laptop which one is windows7 and other w10.Result is same.Issue here my old laptop have usb 2 port but my new one doesnt have so cant acces the data on the newer device.

This package contains the firmware upgrade tool for ASMedia USB 3.1 eXtensible Host Controller Interface (xHCI) and is supported on Dell XPS 8910 that runs the Windows 10 operating system. The eXtensible Host Controller Interface (xHCI) firmware helps the Universal Serial Bus (USB) ports to communicate effectively with connected devices.
Buy Amazon Basics USB 3.0 Universal Laptop Dual Monitor Docking 4K HDMI, DP, VGA, 7 USB Ports, Ethernet, SD/TF Card Reader for MacBook and Windows, MacOS only Support Mirror Mode. $139.99. Linux/Unix). In order for this docking station to work as intended DO NOT connect it to a computer before installing the provided drivers (drivers .
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    • laptop usb 3.0 port not working